How Does Flipkart BuyBack Guarantee Works?

By Anuj Kumar -
Learn all the conditions on how to avail Flipkart BuyBack Guarantee and see for yourself if this feature will work for you.

Are you the type of smartphone user who wants the latest handset device in the market as often as possible? Unfortunately, you do not always have enough cash to get that latest mobile device and so you end up waiting a little bit more. Here is a solution to your problem, the Flipkart Buyback Guarantee is here to make your budget issue a lot easier. Read on and we will tell you everything here all about the Flipkart Buyback Guarantee.

FlipKart BuyBack Guarantee
(Photo credit: Flipkart)

What is Flipkart BuyBack Guarantee?

Flipkart Buyback Guarantee is a sort of scheme where you buy a mobile device plus an extra policy price to avail the Buyback Guarantee. The policy enables the customer to get a fixed price buyback guarantee for the smartphone device that he/she purchased. No matter what the market value of the same handset (lower or higher value), the already settled price will stay the same on that device.

Clauses and Conditions:

  • To avail of Flipkart’s Buyback Guarantee, you must purchase the product from Flipkart.
  • Before completing the purchase on the Flipkart website, the customer must also avail of the BuyBack Guarantee policy within the Flipkart platform. Otherwise, there is no way you can avail of the Flipkart Buyback Guarantee anymore.
  • You can only use your Buyback Guarantee policy on a smartphone that exceeds your own handsets discounted rate. That means if your newly chosen smartphone costs lower than the discounted rate, the policy will not take effect or not valid.
  • The smartphone device must not have a damaged screen and is currently in a working condition. Otherwise, the Buyback Guarantee policy will not be allowed to take effect nor it is going to be availed.
  • Aside from the main handset device, all the accessories and the box itself should be in good condition. If it is already damaged or missing one accessory, the Buyback guarantee policy will not be allowed to be used or the full value of the Flipkart Buyback guarantee will not take effect.
  • The smartphone device that you are using the registered BuyBack policy should not be older than 6-8 months or depends on the duration of the BuyBack Guarantee that you availed.
  • You can always use the BuyBack Guarantee for every smartphone you purchase. So while you claim your previous BuyBack Guarantee policy for the new smartphone, you can purchase a new BuyBack Guarantee for that new smartphone as well.

Step by step instructions How to Avail and Claim

  1. Upon buying your smartphone, whether regular-priced, NO Cost EMI, or discounted, the Flipkart BuyBack Guarantee should also be purchased. That means you are going to pay some extra to avail of this scheme.
  2. As soon as your smartphone device is delivered to you, the duration of your Buyback Guarantee will start to count. So if you bought a Flipkart BuyBack guarantee that is only good for six months then you must claim the BuyBack Guarantee within the six months period.
  3. If you want to claim your BuyBack Guarantee for a new smartphone device of your choosing, go to that product page of that smartphone within the Flipkart app.
  4. Choose the Flipkart BuyBack Guarantee Policy next to the product picture.
  5. Verify all the details regarding your handset. That includes the overall condition of the phone. As mentioned above, your phone must be in good condition for the BuyBack Guarantee to take effect. Otherwise, the deal is off for that device.
  6. Once done checking and verifying your device, place your order, and complete the purchase.
  7. In the next day or so, Flipkart will send a representative to pick up your handset device for verification. So the whole process will be easy and convenient for you as Flipkart will do all the heavy lifting for the whole transaction.
  8. If your handset passed the quality check, your new smartphone will arrive at your doorstep as soon as possible.

Here is a short infographic on how to use Flipkart BuyBack Guarantee on your purchase. This is as simple as it gets.

Flipkart buyback guarantee infographic

Flipkart BuyBack Guarantee - FAQ

1. What is the buyback guarantee?
A buyback guarantee in P2P lending is a guarantee provided by a loan promoter in relation to a specific loan. If the repayment of that particular loan is delayed by more than a specified number of days (usually 60), the loan originator is obliged to buy back the loan.

2. How can I claim my buyback guarantee on Flipkart?
Reducing buybacks when purchasing your next smartphone is a simple, 3-step process: Log on to Flipkart. Choose the smartphone you want to buy and exchange your current phone at the best price. Get an instant discount on your new smartphone, which is equal to the buyback guarantee price of your current phone.

3. How can I exchange my old phone on Flipkart?
Here's how you can exchange your smartphone on Flipkart using a mobile app: Select the mobile phone you want to buy on your Flipkart app. Click on 'Product Exchange' under the offers section. If you don't see your brand or model in the list, just select 'any other smartphone' and follow the steps above.

4. How does the warranty on Flipkart work?
If you brought a mobile from Flipkart then you do not need to claim a warranty. It automatically registers through the IMEI number. When you need any assistance or any repairs you simply go to the service center of that brand and they confirm the warranty period of that mobile.

5. Does Flipkart refund money?
If you need a refund: After filling in the details from your My Orders page, select the request withdrawal option. Your refund will be processed upon approval. Once your refund is approved, your money will be credited back to you in one of three ways: as an IMPS transfer if you paid via cash-on-delivery.

6. How long does Flipkart take to get a refund?
E-commerce major Flipkart on Monday launched its instant refund mechanism facility, a move that would help customers take refunds within 24 hours of returning the product. Previously, the refund process took three to five business days.

7. Does Flipkart charge for cancellation?
Since the delivery of the product is not a mistake on the part of the seller, Flipkart considers it as a cancellation of the seller. However, the vendor cannot cancel such a product itself from the system. ... In such a case, cancellation charges are levied on the seller's account in addition to related taxes.

8. Can I transfer a Flipkart Gift Card to a bank account?
500 and you want to transfer it to the bank. Then, send an email to Flipkart Customer Support stating that you want to transfer your wallet balance to the bank.

9. What is open box delivery in Flipkart?
Open-box delivery is a new service from Flipkart that ensures that you only get what you ordered. Under this special service, the delivery executive will open the package to you at the time of delivery. Both outside packages as well as brand packages.

Final Thought

While all of that paperwork and marketing are sounding so good, we wonder if Flipkart lives up to its promises on this scheme. Just like how it is doing with the Flipkart Smartbuy feature. So now, we have a question for you our fellow Flipkart customers. What is your experience with the Flipkart BuyBack Guarantee services feature? Is it worth it? Is the pricing for the BuyBack Guarantee fair for your old handset device?

Tell us what you think and share your experiences about Flipkart BuyBack Guarantee in the comment section so that other customers would know how this new scheme works. And don’t forget to check out updates about the highly anticipated Flipkart Big Billion Sale happening later this year.

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