Flipkart Customer Care Number, eMail, Toll-free Number and Address

By Anuj Kumar -
Need to Contact Flipkart Customer Care? Then Get the Contact Details from Here.

Flipkart logoWelcome to the Flipkart Customer Care website, an unofficial blog where you will find all the contact details of Flipkart customer care number and more. Check Toll-Free Number, eMail ID, social media links, and Address of Flipkart Customer Support Team. If you are a person who enjoys Flipkart online shopping then you should bookmark this website for future help. You can contact Flipkart customer care 24x7 365 days via the following methods.

There are chances that you might need to replace your purchased product or ask for a refund if it is under warranty. There might also be many other reasons due to which you might feel the need to contact Flipkart customer services. In that case, you need to know some of the details such as phone numbers, the address of head office, email ids, etc. Thus here we are, with the list of all the important details which you might need to contact Flipkart Customer Care.

Recommended Read: Flipkart Big Billion Day 2020: Prepare For Sale Madness

About Flipkart

Flipkart is an India e-commerce company founded by two brothers Binny Bansal and Sachin Bansal in 2007, based in Bengaluru. It serves in India via providing online shopping services to its customer. The current CEO of Flipkart is Kalyan Krishnamurthy and the company owned by Walmart (In August 2018) by holding 77% shares of the company. Some Other Details of Flipkart are as follows.
  • Type of Company: E-commerce
  • Website: www.flipkart.com
  • Type of Site (Services): Online shopping (Buy and Sell products)
  • Website available in: English
  • Founded: 2007
  • Founder(s): Sachin Bansal, Binny Bansal
  • Headquarters: Bengaluru, India
  • Area served: India
  • Key people: Kalyan Krishnamurthy (CEO)
  • Parent organization (Owner): Walmart (77%) (2018)
  • Revenue: ₹199 billion (US$2.8 billion) (2017)
  • Employees: 30,000 (2016)
  • Alexa rank (India): 9 (June 2018)
  • Alexa rank (Global): 156 (June 2018)
  • Commercial: Yes
  • Registration: Required
  • Current status: Online

Flipkart Subsidiaries: 

  • Myntra (2007) 
  • Jabong.com (2012)
  • Ekart logistics or Ekart courier (2010)
  • DSYN Technologies Pvt. Ltd. (2013)
  • AdIQuity Technologies Pvt. Ltd. (2006)
  • PhonePe (2015)
  • FK Myntra Holdings Private Limited (2014)
  • Upstream Commerce Ltd. (2010)
  • Liv.ai Pvt. Ltd. (2015)
  • Flipkart Payments Pvt. Ltd. (2012)
  • Jeeves Consumer Services Pvt Ltd (2007)
  • Mallers, Inc. (2009)
  • Ugenie, Inc. (2006)
  • Jeeves
  • 2GUD


Flipkart Customer Care Numbers

Some of the numbers of Flipkart which you can dial 24x7 are the following
  • Flipkart head office contact number: 1800 208 9898
  • Flipkart Toll-Free Number: 1800-208-9898
  • Flipkart Helpline Number (Not Toll-Free): 0124-615-0000
  • Flipkart Customer Care Suggestion: 1800-1080-1800
  • Flipkart Customer Care Phone Number: 1800-102-3547

Flipkart Customer Support eMail IDs

If you want to know What is the mail ID of Flipkart? Here below we listed all important Flipkart higher authority Email IDs related to Flipkart:
  • Flipkart higher authority email id for Customer Care Department: cs@flipkart.com
  • For Vendors: vendor@flipkart.com
  • The marketing ID of Flipkart Is: egvmarketing@flipkart.com
  • For Affiliate ID: affiliate@flipkart.com
  • The business ID of Flipkart is: business@flipkart.com
  • Flipkart CEO Email ID: kalyan@flipkart.com

Must Check: Download Flipkart App For PC/Laptop Windows 10/7/8.1/8/XP

Registered Flipkart Head Office Address

Main Branch Flipkart head office address non-postal:
Flipkart Internet Private Limited,
Vaishnavi Summit,
Ground Floor,
7th Main, 80 Feet Road,
3rd Block, Koramangala,
Bengaluru-560034, India.
(Telephone number: 1800 208 9898)

Postal Flipkart head office address for contact purpose:
Flipkart Internet Pvt Ltd Block B (Begonia),
Ground Floor, Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Bengaluru District,
Karnataka, India, 560103.

Who is the CEO of Flipkart?

Mr. Kalyan Krishnamurthy is the CEO of Flipkart since January, 2017. Kalyan Krishnamurthy email id is kalyan@flipkart.com and Flipkart CEO twitter handler is @_Kalyan_K.

Official Help Centre: You can visit the Help Centre of Flipkart From www.flipkart.com/helpcentre this link. Here, you will find all the answers to FAQs related to Orders, Payment, Shopping, Wallet, Cancellations, and Returns, etc. You will also get the answers to some general questions related to Flipkart.

Why Is There No Online Chat Option?

There are some e-commerce websites which offer online chat option to their customer. By using this feature, you can chat with an executive of that company and clear all your doubts and difficulties very easily. But, in Flipkart, this feature is missing. You can either call the numbers provided above by Flipkart or request a callback or email them. You can expect a callback within 10 minutes and a reply to your email within 24 hours as mention.

Some people prefer an online chat option for their inquiries since it is easier to maintain a record of it and get everything done all at once. In the calling option, it is very difficult to keep a record, and emailing takes a considerable amount of time.

How to Contact Flipkart Customer Care from the Website?


flipkart customer care contact by website step 1
(Photo credit: Flipkart)

  • Step 2- Here in this Step you will be asked to log into your account. Enter your details and click on 'Login' to log into your existing Flipkart account.

flipkart customer care contact by website step 2
(Photo credit: Flipkart)

  • Step 3- Now, you need to select the order for which you need to inquire about as in the image.

flipkart customer care contact by website step 3
(Photo credit: Flipkart)

  • Step 4- once you select the order for which you inquire, you will see three different options on your screen. Namely, 'Call us', 'Call me back' and 'Email us'. Select one of the options suitable for you and you will soon be in contact with Flipkart Customer Care.

How to Contact Flipkart Customer Care from the App?

As most of you know that you can download and use the Flipkart App on your smartphone. You can easily contact Flipkart Customer Care from the app itself! Below are the steps that must be executed are listed below.
  • Step 1- Launch Flipkart app on your smartphone and log into your Flipkart account if you are not logged in.
  • Step 2- Now, on the top left of your screen tap on the three horizontal lines. A window will slide out from the left end of your smartphone screen.
  • Step 3- Here you will scroll down and tap on 'Help Centre'. Now you will be redirected to the next page.
  • Step 4- Here on screen, you will see all your orders Tap on the order which you wish to Inquire about!
  • Step 5- Now, you will be asked to select the issue regarding your selected order which you are facing.
  • Step 6- Once you select the issue, a short explanation depending on your issue will appear on your smartphone screen. If this explanation of your issue does not solve your query, go ahead and tap on 'Contact Us' at the bottom of the page.
  • Step 7- Now, select from the option, how you wish to contact Flipkart Customer Care. The options available are 'Call us', 'Call me back' and 'Email us'.

Ways In Which Flipkart Customer Care Can Help You

  1. You can easily track your order once you have placed it. The location of your package is constantly updated till it finally reaches you, You can also get the estimated delivery date and time of your order.
  2. If you are unsatisfied with the order you received and wish to return it. You can easily do it by contacting Flipkart Customer Care using the official Phone numbers or the email address mentioned above.
  3. If for some reason you wish to cancel the order you have placed, you can contact the Customer care of Flipkart and ask them to cancel your order for you if you have already made your order, Flipkart Customer Care will Initiate a refund immediately.

Also visit: Flipkart Seller Support Number & eMails – Addressing Concerns Easily

Flipkart Replacement Policy

Always remember before you place an order on Flipkart, You must check the replacement policy and warranty of the product you are ordering. There is some products have a 10-day return policy, some have a 30-day return policy while some have no return policy. Also, you must check each and every factor covered under the Return Policy.

There have been quite a few cases where the Buyer has received a defective or incorrect order. Moreover, they could not replace it or ask for a return since the return or replacement policy was inapplicable for those products. Thus, you must always check the return policy and warranty of your order before placing your order.

Visit Flipkart's Official Website and Social Media Accounts links for more help


Flipkart Important Links


Contact Flipkart Customer Care from All 29 Indian States

Flipkart Customer Care Number for all 29 Indian states Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Haryana, Himachal Pradesh, Jammu and Kashmir, Jharkhand, Chhattisgarh, Goa, Gujarat, Karnataka, Kerala, Madhya Pradesh, Flipkart customer care number for Maharashtra, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Punjab, Rajasthan, Sikkim, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, Uttarakhand and Flipkart Customer Care Number West Bengal.

Contact Flipkart Customer Care toll-free number from All Indian Union Territories

Flipkart Customer Care toll-free number for all Indian Union Territories Andaman and Nicobar Islands, Chandigarh, Dadra and Nagar Haveli, Daman and Diu, Delhi, Lakshadweep, and Puducherry.

Contact Flipkart Customer Care from Biggest Indian Cities

Get Flipkart customer care toll-free number for Kolkata, Howrah, Durgapur, Asansol, Siliguri, Maheshtala, Gopalpur, Bhatpara, Panihati, Kamarhati, Bardhaman, Kulti, Bally, Barasat, North Dumdum, Baranagar, Uluberia, Naihati, Bidhan Nagar, Rajpur Sonarpur, South Dumdum, Kharagpur, English Bazar, Haldia, Madhyamgram, Baharampur, Raiganj, Serampore, Hugli and Chinsurah, Dehradun, Haridwar, Lucknow, Kanpur, Ghaziabad, Agra, Meerut, Varanasi, Allahabad, Moradabad and Bareily from this page.

Flipkart Customer Care mobile number for Aligarh, Saharanpur, Gorakhpur, Noida, Firozabad, Loni, Jhansi, Muzaffarnagar, Mathura, Shahjahanpur, Rampur, Mau, Farrukhabad, Hapur, Etawah, Mirzapur, Flipkart Customer Care mobile number Kanpur, Bulandshahr, Nizamabad, Khammam, Karimnagar, Ramagundam, Secunderabad, Miryalaguda, Suryapet, Chennai, Coimbatore, Madurai, Tiruchirappalli, Murwara, Sambhal, Amroha, Fatehpur, Rae Bareli, Khora, Orai, Bahraich, Jaunpur, Unnao, Agartala, Hyderabad, Warangal, Tiruppur, Salem, Erode, Ambattur, Tirunelveli, and Avadi.

Flipkart Customer supports mobile number for Tiruvottiyur, Thoothukudi, Nagarcoil, Thanjavur, Pallavaram, Dindigul, Vellore, Karaikudi, Jaipur, Jodhpur, Kota, Bikaner, Ajmer, Udaipur, Bhilwara, Alwar, Bharatpur, Sikar, Cuttack, Berhampur, Sambalpur, Rourkela, Raurkela Industrial Township, Aizawl, Imphal, Mumbai, Pune, Nagpur, Thane, Pimpri-Chinchwad, Nashik, Kalyan-Dombivali, Vasai-Virar, Aurangabad, Navi Mumbai, Solapur, Mira-Bhayandar, Pali, Sri Ganganagar, Ludhiana, Amritsar, Jalandhar, Patiala, Bathinda, Ozhukarai, Puducherry, Sambalpur, Bhubaneswar, Bhiwandi, Amravati, Nanded, Kolhapur, Akola, Ulhasnagar, Sangli-Miraj and Kupwad, and Malegaon.

Flipkart helpline Toll-Free number for Jalgaon, Latur, Dhule, Ahmednagar, Satara, Chandrapur, Parbhani, Ichalkaranji, Jalna, Ambernath, Navi Mumbai Panvel Raigad, Bhusawal, Panvel, Indore, Bhopal, Jabalpur, Gwalior, Ujjain, Dewas, Satna, Sagar, Ratlam, Rewa, Singrauli, Burhanpur, Khandwa, Morena, Bhind, Hubballi-Dharwad, Mysore, Gulbarga, Mangalore, Belgaum, Davanagere, Bellary, Bijapur, Shivamogga, Tumkur, Raichur, Bidar, Guna, Shivpuri, Thiruvananthapuram, Kochi, Kozhikode, Kollam, Thrissur, Alappuzha, Kottayam, Bangalore, Hospet, Dhanbad, Ranchi, Jamshedpur, Bokaro, Mango, Deoghar, Srinagar, Jammu, Shimla, Faridabad, and flipkart customer care Toll-Free number for Gurgaon.

You will also find flipkart customer care number for Rohtak, Panipat, Karnal, Sonipat, Yamunanagar, Surat, Vadodara, Rajkot, Bhavnagar, Jamnagar, Junagadh, Gandhidham, Nadiad, Gandhinagar, Anand, Morvi, Mahesana, Surendranagar Dudhrej, Delhi, Kirari Suleman Nagar, New Delhi, Karawal Nagar, Nangloi Jat, Bhalswa Jahangir Pur, Panchkula, Bhiwani, Ambala, Sirsa, Ahmedabad, Sultan Pur Majra, Raipur, Bhilai, Korba, Bilaspur, Durg, Chandigarh, Patna, Gaya, Bhagalpur, Muzaffarpur, Bihar Sharif, Darbhanga, Purnia, Arrah, flipkart customer care number for Begusarai, Katihar, Munger, Chapra, Danapur, Saharsa, Sasaram, Visakhapatnam, Vijayawada, Guntur, Nellore, Kurnool, Rajahmundry, Tirupati, Kadapa, Kakinada, Eluru, Anantapur, Vijayanagaram, Ongole, Nandyal, Chittoor, Machilipatnam, Adoni, Tenali, Proddatur, Hindupur, Hajipur, Dehri, Siwan, Bettiah, Motihari, Bagaha, Kishanganj, Jamalpur, Buxar, Jehanabad, Aurangabad, Guwahati, Bhimavaram, Madanapalle, Guntakal, Srikakulam, Dharmavaram, Gudivada, Narasaraopet, Tadipatri, Kavali, Tadepalligudem, and Amaravati.

Flipkart Customer Care - FAQ

1. How can I talk to Flipkart Customer Care?
If you have any product related query or want to know more about Flipkart services or have a question addressed by the Flipkart customer support team, reach out by calling 1800-208-9898 or join Flipkart's 24 × 7 customer service.

2. How can I complain to Flipkart?
Dial 1800-208-9898 or (080) 49400000 to speak with a Flipkart Customer Service Executive. You have to explain your issue in a detailed, clear, and concise manner to the Flipkart Customer Service Executive. To file an official complaint, the executive will ask for some information such as your order ID, registered mobile number, or email ID.

3. Is Flipkart Delivering During a Lockdown?
The Indian government has announced some more relief for e-commerce marketplace like Flipkart, Myntra, Amazon, and others, With Lockdown 4.0. With the new guidelines of the Indian Government, have confirmed that e-commerce platforms will now be able to deliver both non-essential products/services, green, orange, and even in the Red Zone.

4. How can I reactivate my Flipkart account?
You cannot reactivate your Flipkart account by using the Flipkart app directly, so you have to go to the Flipkart desktop version (you can use Chrome desktop view for smartphones via a web browser or from a computer). Login and enter your email/phone number and password. Now, Flipkart will give the option to reactivate your account.

5. Is it safe to buy Flipkart?
In the case of Flipkart, this vendor is WS Retail. Buying something from WS Retail is almost 100 percent safe. So when you are buying a product from Flipkart, make sure that you get it from WS Retail. However, on most occasions, WS retail prices are also "official", meaning the higher side.

6. How can I check my Flipkart product?
In the case of product reviews on the Flipkart website, always look for certified buyer reviews on the Flipkart website/App as these have been contributed by verified buyers of the product. If the listed products/services on the Flipkart official site have positive reviews left by certified buyers of Flipkart, you can rest assured that they are not fake products/items.

7. Which is better Flipkart or Myntra?
While Myntra caters to the more premium, fashion-conscious sector of consumers and therefore generally earns a higher average selling price (ASP) on unit sales, Flipkart has positioned itself as a big player.

8. How can I update my phone number in Flipkart?
In the menu on the left, under the Personal Information tab, click on the Update Email / Mobile button. On the next page, enter your new email and mobile number, whatever you want to change, and click the Save Changes button. In these simple steps, you can easily update the email ID/phone number of your Flipkart account.

9. How can I get my money back from Flipkart Wallet?
Merchant will go to the cashback and refund wallet from Flipkart. You can withdraw the wallet balance from the bank for free. The app can be used to transfer money from one bank to another. It also works for transferring money to other wallets.

10. How can I claim a warranty on Flipkart?
You have to go to the service center. They will confirm the warranty for that mobile based on your IMEI number. On Flipkart, if your product has a manufacturing defect then they replace it with a new product. You can claim the products replaced within 30 days from delivery.

11. How can I return my product to Flipkart?
Here's how Flipkart returns the product:
Log in to your Flipkart account and go to your Orders tab. Click or tap on return to create a request option. Choose your applicable reason for the return of the product/item - based on which the option of an exchange, where applicable, will appear.

12. What is Flipkart 10 day replacement policy?
The policy, which previously allowed customers to return a product within 30 days of purchase, will now give consumers only a 10-day window. Along with the new return policy, the website has also increased the commission that sellers must pay to the site. The new rates for sellers will be applicable from June 20.

13. What should I do if I get an empty box from Flipkart?
Don't worry if you've got an empty box if there is a replacement period. You can go to your orders and select the above command to return the specials saying. Mention the reason clearly. Flipkart will schedule a pick and inform you when the pickup man is coming.

14. How can I track my order in Flipkart?
How can I track my order in Flipkart without an account? Tracking products without an account can be done through queries made on the Flipkart online platform. With this method, you can get the Flipkart tracking number and track the package through transport companies.

Conclusion

This is information all you need to know about Flipkart Customer Care. From all the information listed above on this page, one can conclude that Flipkart has made enough provisions to ensure that its customers can reach them easily. Flipkart customer care does lack the chat option but, the other contact options compensate with its absence. If you have any queries or wish to add something which we haven’t, then leave it in the comments section below.

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